Cex Io Review: Fees, Assets, And Support in 2026

This review of explains how the exchange handles fiat-to-crypto purchases, trading costs, listed coins, funding options, and customer help so you can buy crypto and withdraw funds with confidence.

• Strong option for moving fiat into cryptocurrencies at sharp exchange rates.
• Less ideal due to deposit and withdrawal charges on some payment rails.

See the complete pros and cons section below.

Founded in 2013 out of the mining pool, which once ranked among the largest, the company helped pioneer simple credit card purchases of digital assets. It now operates as a regulated crypto provider with more than 40 licenses and registrations, serving a broad global user base for buying, selling, and managing cryptocurrencies. In practice, its compliance footprint is built around operating via regulated entities and registrations in multiple jurisdictions (for example, U.S. money services business registration with FinCEN and state-level permissions where required for certain fiat services). As with most long-running exchanges, users may encounter occasional service issues or compliance-related account reviews, such as temporary deposit or withdrawal holds while verification checks are completed.

Cex Io’s ability to accept customers from Nigeria is not guaranteed, and onboarding can be restricted based on the platform’s supported-countries policy and local compliance requirements. If Nigeria is not available for full onboarding at the time you apply, you may be unable to complete verification and access key features like fiat deposits, card purchases, or withdrawals. Even when an account can be created, Nigerian residents may see limitations such as fewer payment rails, no direct NGN funding options, and additional checks that can delay deposits or withdrawals. does not present itself as a Nigeria-regulated exchange; access is generally offered under its foreign licensing and registration framework, which can change as policies and regional rules evolve.

The platform lists 315+ cryptocurrencies, but a few top-20 coins are missing. Lido Staked Ether, LEO Token, and USDS are not supported, while 17 of the top 20 by market cap can be traded. Not every listed asset is necessarily available through every product flow (for example, instant buy versus spot markets), and buy/sell access can vary by jurisdiction, account verification status, or local compliance rules that limit certain tokens in specific regions.

Popular Assets Supported

• Supports: Bitcoin (BTC)
• Supports: Ethereum (ETH)
• Supports: Tether (USDT)
• Supports: XRP (XRP)
• Supports: BNB (BNB)
• Supports: Solana (SOL)
• Supports: USDC (USDC)
• Supports: Dogecoin (DOGE)
• Supports: TRON (TRX)
• Supports: Cardano (ADA)
• Not Supported: Lido Staked Ether (STETH)
• Supports: Wrapped Bitcoin (WBTC)
• Not Supported: LEO Token (LEO)
• Supports: Chainlink (LINK)
• Supports: Avalanche (AVAX)
• Supports: Stellar (XLM)
• Supports: Toncoin (TON)
• Supports: Shiba Inu (SHIB)
• Supports: Hedera (HBAR)
• Not Supported: USDS (USDS)

Complete Asset List

• BTC
• ETH
• XRP
• BCH
• FET
• LTC
• ADA
• XLM
• TRX
• NEO
• DASH
• VET
• USDT
• ETC
• QTUM
• BNB
• ZIL
• ONT
• ZRX
• SC
• DOGE
• BAT
• LRC
• GAS
• FUN
• SKY
• LINK
• MANA
• ACT
• REQ
• THETA
• CVC
• STORJ
• ZEN
• ENJ
• GNO
• TRAC
• DAI
• STX
• LA
• WCT
• DOT
• MEME
• BIO
• ALT
• REX
• XCN
• ARC
• ONG
• GUN
• TRUMP
• ATOM
• IMX
• SOON
• GMT
• UNI
• SUPER
• RED
• XTZ
• USDC
• PORTAL
• BEAM
• ANKR
• CRO
• ALGO
• ONE
• HYPER
• QNT
• PI
• MET
• LPT
• HBAR
• SNX
• WBTC
• PAXG
• STO
• HYPE
• VTHO
• IOTA
• CHZ
• GOAT
• SHELL
• ARB
• SPX
• TIA
• BAN
• EURC
• OP
• APT
• B2
• TAO
• TAKE
• COMP
• BMT
• PUMP
• BAND
• KAVA
• XDC
• CKB
• RSR
• OGN
• XAUT
• KSM
• COTI
• POL
• JLP
• SOL
• TRB
• TWT
• RPL
• JST
• DEEP
• AR
• WIN
• DIA
• UMA
• CRV
• AVAX
• SUN
• SUSHI
• SAND
• RUNE
• EGLD
• FIL
• AAVE
• CAKE
• IDEX
• INJ
• NEAR
• ROSE
• AXS
• ACH
• PHA
• SKL
• GRT
• 1INCH
• CELO
• API3
• FLOW
• AUCTION
• FXS
• OM
• FIDA
• CFX
• ICP
• SHIB
• ELON
• LQTY
• NFT
• FORM
• MASK
• JUP
• VELO
• PUNDIX
• XEC
• MINA
• LAYER
• CVX
• JASMY
• METIS
• RAY
• CORE
• TON
• PENDLE
• LDO
• ORCA
• SPELL
• MON
• DYDX
• MNT
• SSV
• SGB
• FLOKI
• ENS
• PEOPLE
• GMX
• FLR
• LOOKS
• BR
• COW
• MAGIC
• BTTC
• T
• DOGS
• WAL
• BABY
• XAI
• APE
• COOKIE
• EUL
• SIGN
• ETHW
• MPLX
• WLD
• HFT
• BEAT
• ZORA
• BONK
• KAS
• BLUR
• NOM
• PEPE
• SUI
• TURBO
• ORDI
• MAV
• ARKM
• CYBER
• SEI
• C
• BIGTIME
• PYTH
• JTO
• 1000SATS
• ONDO
• WIF
• MANTA
• ZETA
• DYM
• BOME
• ETHFI
• ENA
• W
• AERO
• BRETT
• MEW
• POPCAT
• NOT
• GIGA
• VIRTUAL
• DRIFT
• ZKJ
• RENDER
• IO
• ZRO
• UXLINK
• NEIRO
• HMSTR
• CATI
• TOSHI
• ALEO
• EIGEN
• MOODENG
• MOVE
• PNUT
• GRASS
• FWOG
• SYRUP
• MORPHO
• USUAL
• CHILLGUY
• ME
• ZEREBRO
• FARTCOIN
• PENGU
• GRIFFAIN
• MELANIA
• S
• VINE
• ANIME
• AIXBT
• ALCH
• CLANKER
• GPS
• PIPPIN
• BERA
• KAIA
• VVV
• IP
• KAITO
• NIGHT
• MUBARAK
• EPIC
• PARTI
• EDGE
• HAEDAL
• INIT
• NXPC
• SXT
• A
• RESOLV
• SPK
• TREE
• SAHARA
• NEWT
• H
• PROVE
• TOWNS
• MYX
• USELESS
• WLFI
• LINEA
• SOMI
• YZY
• PTB
• CROSS
• AVNT
• SAPIEN
• ARIA
• GORK
• ASTER
• XPL
• 2Z
• MIRA
• YB
• FF
• 0G
• XAN
• ELIZAOS
• PYTHIA
• 67
• TRADOOR
• BELIEVE
• ITALIANROT
• GIGGLE

Card deposits via Mastercard or Visa typically range from 0.49% to 4.99% plus a service charge, while Pay deposits are free. Instant Buy features typically bundle costs (such as a service fee and any spread built into the quoted rate) into the final quote shown before you confirm. For margin products, costs usually depend on the specific instrument and can include both trading fees and borrowing/rollover-style charges while a position is open. Also watch for situational costs like blockchain network fees on crypto withdrawals and any account-level charges that may apply in specific cases, since not every cost is captured by headline trading commissions.

Deposit and Withdrawal Fees

Other: Margin trading fees vary by product.

Spot markets follow a maker–taker schedule, and instant purchases carry a separate charge.

Spot Trading Fees

Maker Fees Explained. You incur this when your order adds liquidity and does not fill immediately, such as an unfilled limit order.

Taker Fees Explained. You incur this when your order executes at once against existing orders, for example a market order.

You can add money to your account using the options below. Deposit and withdrawal limits typically depend on your verification level and the specific rail you choose, and processing times can range from near-instant to several business days depending on banking cutoffs, intermediary checks, and compliance reviews.

• Pay
• Bank transfer
• Credit card
• Cryptocurrency
• Epay
• Neteller
• PayPal
• Wire transfer
• Skrill
• SEPA
• Faster Payments (FPS)
• Apple Pay
• Google Pay
• SWIFT
• Open Banking

Before trading, you must pass verification, typically by submitting proof of identification. This may take time because the company emphasizes certifications, regulatory compliance, and insurer requirements.

• 1. Get Started. After choosing the Get Started button, complete the account creation form.
• 2. Set Up Payment. Link a bank account or choose another compatible method before you trade.
• 3. Provide Identification. To enable withdrawals and higher limits, upload proof of address and additional ID, such as a passport or driver’s license.
• 4. Start Trading. Once your documents are processed, you can place orders on the exchange.

The mobile app is available on Android and iOS.

Keep Your Crypto Secure

As with any centralized exchange, there are counterparty risks such as hacks, loss of funds, or insolvency. For stronger control of your assets, consider a self-custodial wallet or a hardware wallet. On the platform side, common protections include features like two-factor authentication (2FA), login and device controls, and withdrawal confirmations, alongside operational measures such as keeping a portion of client assets in cold storage. Verification requirements and compliance checks can also reduce certain types of fraud, while any insurance coverage, if offered, tends to be product- and region-specific.

From a risk perspective, regulated onboarding and strong account controls can make a centralized exchange suitable for transacting, but it is usually not the best place to store long-term holdings you cannot afford to lose.

Cex Io as a Custodial Wallet: Pros and Trade-Offs

can function as a custodial wallet in the sense that you can hold crypto in your exchange account and send or receive supported assets. The key difference versus dedicated self-custody wallets is control: with a custodial account, the platform holds the private keys and can enforce limits, freezes, or extra verification before withdrawals. Dedicated wallets typically give you a seed phrase and direct on-chain control, which can be better for long-term storage and portability, but they also put the full burden of security and backups on you. If you use as your main “wallet,” the main limitations are counterparty risk, possible withdrawal delays during compliance reviews, and dependence on the platform’s supported networks and asset rules.

Customer service is a core strength. Support runs 24/7 via a knowledge center, dedicated emails, live chat with a human or bot, and a phone line. Average response times can vary widely by channel and request volume, with real-time chat usually handling simpler issues faster than back-and-forth email tickets. Service is typically English-first, and additional languages may be available depending on region and staffing. For urgent situations like suspected fraud, account lockouts, or withdrawal holds, using real-time channels and clearly flagging the issue can help route the request more quickly. The company has even published public apologies when response times have slipped.

How to Reach Support

• Email
• Live Chat
• Phone